Terms & Conditions

Website: homenestmart.com
Business Name: HomeNestMart
Category: Home & Garden
Email: official.homenestmart@gmail.com
Phone: 7029974307
Address: Bagdoba, Garhbeta, Paschim Medinipur, West Bengal – 721127, India
GST No.: 19GVWPS4523K1ZI

Last Updated: August 23, 2026

Welcome to homenestmart.com (“Website”, “we”, “us”, “our”, or “HomeNestMart”). These Terms & Conditions govern your access to and use of our website and the purchase of products offered through our online store.

By accessing, browsing, registering on, or purchasing from homenestmart.com, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or place an order.

These Terms & Conditions should be read together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies or notices published on our website.

1. About HomeNestMart

HomeNestMart is an online retail store specializing in Home & Garden products. We aim to provide customers with useful, stylish, practical, and affordable products for their homes, gardens, outdoor spaces, and everyday lifestyle needs.

Our products may include home essentials, home décor, gardening products, outdoor accessories, storage solutions, household items, lifestyle products, and other related merchandise.

We reserve the right to introduce new product categories, discontinue products, modify product specifications, or update product availability at any time without prior notice.

2. Eligibility to Use Our Website

By using homenestmart.com, you confirm that:

  • You are legally capable of entering into a binding agreement.

  • The information you provide to us is accurate and complete.

  • You will use the website only for lawful purposes.

  • You will not use the website for fraudulent, abusive, or unauthorized activities.

  • You will comply with all applicable laws and regulations while using our services.

If you are under the legal age required to enter into contracts in your jurisdiction, you should use our website only under the supervision and involvement of a parent or legal guardian.

3. Website Information and Accuracy

We make reasonable efforts to ensure that product names, descriptions, images, specifications, prices, availability, and other information displayed on our website are accurate.

However, minor variations may occur. Product colors may appear slightly different depending on your device, screen settings, lighting conditions, photography, or manufacturing variations.

We reserve the right to correct typographical errors, inaccuracies, omissions, pricing errors, or other mistakes at any time without prior notice.

If an error materially affects an order that you have already placed, we may contact you to confirm whether you wish to proceed with the corrected information or cancel the order.

4. Product Availability

All products displayed on the website are subject to availability.

Adding an item to your cart does not guarantee that the item will remain available until checkout or payment completion.

In exceptional situations, a product may become unavailable after an order has been placed. If this occurs, we may contact you regarding an alternative product, revised delivery timeline, or refund, depending on the circumstances.

We reserve the right to limit the quantity of products that may be purchased by a customer or household where reasonably necessary.

5. Product Pricing

Prices displayed on homenestmart.com are generally shown in Indian Rupees (INR) unless otherwise specified.

Prices may change from time to time due to supplier costs, market conditions, promotional campaigns, taxes, shipping considerations, or other business factors.

Where applicable, taxes and other charges will be displayed during the checkout process.

We reserve the right to correct pricing errors. If a product has been listed at an incorrect price due to a technical or human error, we may cancel the affected order and provide an appropriate refund for any payment already received.

6. Orders and Order Acceptance

When you place an order on our website, you are submitting a request to purchase the selected products.

After placing an order, you may receive an order confirmation by email, SMS, WhatsApp, or another available communication method. An order confirmation does not necessarily guarantee final acceptance of the order.

We reserve the right to accept, reject, cancel, or modify an order for legitimate reasons, including:

  • Product unavailability

  • Incorrect pricing or product information

  • Incomplete customer information

  • Suspected fraudulent activity

  • Delivery restrictions

  • Duplicate orders

  • Payment issues

  • Other operational or legal reasons

If we cancel an order after payment has been received, the eligible amount will be refunded using an appropriate payment method.

7. Customer Information

Customers are responsible for providing accurate information when placing an order.

This may include your name, mobile number, email address, billing address, shipping address, and other information required to process and deliver your order.

We are not responsible for delays, failed deliveries, additional delivery attempts, or other problems caused by incorrect or incomplete information supplied by the customer.

Please carefully review all information before completing your purchase.

8. Payment Terms

We may offer different payment methods depending on product availability, location, and payment service availability.

Available payment methods may include online payment options and, where offered, Cash on Delivery (COD).

For prepaid orders, payment must be successfully completed before the order is processed for dispatch.

For COD orders, customers agree to pay the full applicable amount when the order is delivered.

We reserve the right to restrict or disable certain payment methods for particular orders, locations, customers, or products where necessary.

9. Cash on Delivery Orders

Where COD is available, customers placing COD orders are expected to accept and receive the shipment.

Repeated refusal of COD orders, providing false contact information, intentionally placing fraudulent orders, or refusing legitimate deliveries may result in restrictions on future COD availability.

We may contact customers to verify certain COD orders before dispatch.

10. Shipping and Delivery

We aim to process and dispatch confirmed orders within the estimated processing period stated on our website or communicated to the customer.

Delivery timelines are estimates and may vary due to courier delays, weather conditions, public holidays, regional restrictions, transportation disruptions, incorrect addresses, high order volumes, or circumstances beyond our reasonable control.

For complete information regarding shipping, customers should review our Shipping Policy.

Once an order has been handed over to the delivery partner, certain delivery-related matters may be outside our direct control. We will nevertheless make reasonable efforts to assist customers in resolving delivery issues.

11. Returns, Exchanges and Refunds

Our return, replacement, exchange, and refund procedures are governed by our Return & Refund Policy.

Customers should review the applicable policy before purchasing.

Depending on the product and circumstances, certain products may not qualify for return or replacement due to hygiene, safety, product condition, customized nature, or other legitimate reasons.

Returned products may be required to meet specific conditions, including being unused, undamaged, complete with original packaging, accessories, tags, manuals, or other included components.

We reserve the right to inspect returned products before approving a return, replacement, or refund.

12. Damaged, Defective or Incorrect Products

If you receive a product that appears damaged, defective, incomplete, or different from the product ordered, please contact us as soon as reasonably possible.

We may request photographs, videos, packaging information, order details, or other evidence to assess the issue.

Customers should retain the original packaging and product until the matter has been reviewed.

Resolution may include replacement, return, refund, or another appropriate solution depending on the specific circumstances and applicable policy.

13. Promotions, Discounts and Offers

From time to time, HomeNestMart may offer discounts, promotional codes, special offers, flash sales, bundle deals, or other promotional campaigns.

Promotional offers may have separate eligibility requirements, validity periods, product restrictions, minimum purchase requirements, or other conditions.

Unless expressly stated otherwise, promotional offers cannot be combined with other discounts.

We reserve the right to modify, suspend, or withdraw promotional offers at any time, subject to applicable law.

14. Intellectual Property

All content available on homenestmart.com, including but not limited to logos, brand names, text, product descriptions, graphics, photographs, icons, page layouts, designs, videos, and other materials, may be owned by or licensed to HomeNestMart or its respective content providers.

You may not copy, reproduce, republish, modify, distribute, sell, transmit, display, or commercially exploit website content without prior written permission, except where permitted by applicable law.

Unauthorized use of our branding or website content may violate applicable intellectual property laws.

15. Prohibited Activities

You agree not to use homenestmart.com to:

  • Commit or facilitate unlawful activities.

  • Attempt to gain unauthorized access to our systems.

  • Interfere with website functionality or security.

  • Upload malicious code, viruses, or harmful software.

  • Use automated systems to scrape or copy website content without authorization.

  • Submit fraudulent orders or payment information.

  • Impersonate another person or entity.

  • Misuse promotional offers.

  • Provide intentionally false information.

  • Engage in activities that could damage our business, customers, website, or service providers.

We reserve the right to suspend or restrict access where we reasonably believe prohibited activity has occurred.

16. Third-Party Services and Links

Our website may use third-party services such as payment processors, logistics providers, analytics services, advertising platforms, communication services, or other technology providers.

We may also provide links or references to third-party websites.

Third-party services operate according to their own terms, policies, and privacy practices. We are not responsible for the independent content, availability, policies, or practices of third-party websites or services.

17. Website Availability

We aim to keep homenestmart.com available and functional, but we do not guarantee that the website will always operate without interruption, errors, delays, or technical problems.

The website may occasionally be unavailable due to maintenance, updates, technical issues, hosting problems, security measures, or circumstances beyond our control.

We may modify, suspend, or discontinue any part of the website or its functionality when reasonably necessary.

18. Limitation of Liability

To the maximum extent permitted by applicable law, HomeNestMart will not be liable for indirect, incidental, special, consequential, or unforeseeable losses arising from the use of our website or products.

We are also not responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, severe weather, transportation disruptions, government restrictions, strikes, technical failures, communication failures, or other force majeure circumstances.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

19. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold HomeNestMart, its owners, representatives, service providers, and partners harmless from claims, losses, damages, liabilities, costs, or expenses arising from your unlawful use of the website, violation of these Terms & Conditions, fraudulent activity, or infringement of another party's rights.

20. Privacy

Your use of our website is also subject to our Privacy Policy.

We may collect and process information necessary to operate our website, process orders, arrange deliveries, provide customer support, communicate with customers, prevent fraud, and comply with applicable legal requirements.

Customers should review our Privacy Policy for more information about how personal information is handled.

21. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our business, services, technology, legal requirements, or operational practices.

The updated version will be posted on this page with the revised “Last Updated” date.

Your continued use of homenestmart.com after changes are posted constitutes acceptance of the updated Terms & Conditions, to the extent permitted by applicable law.

22. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes relating to the use of our website, products, orders, or services shall be addressed in accordance with applicable Indian laws and procedures.

Where appropriate, customers and HomeNestMart may first attempt to resolve disputes through direct communication and good-faith discussion.

23. Severability

If any provision of these Terms & Conditions is found to be invalid, unlawful, or unenforceable by a competent authority, the remaining provisions will continue to remain effective to the extent permitted by law.

The invalid provision may be interpreted or modified to the minimum extent necessary to make it legally enforceable while preserving its original purpose as far as possible.

24. Entire Agreement

These Terms & Conditions, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and other applicable policies published on homenestmart.com, constitute the terms governing your use of our website and purchase of products from HomeNestMart.

No failure or delay by us in enforcing any provision shall constitute a waiver of our right to enforce that provision later.

25. Contact Us

If you have questions regarding these Terms & Conditions, orders, products, payments, shipping, returns, refunds, or other matters relating to HomeNestMart, please contact us using the information below.

HomeNestMart
Website: homenestmart.com
Email: official.homenestmart@gmail.com
Phone: 7029974307
Address: Bagdoba, Garhbeta, Paschim Medinipur, West Bengal – 721127, India
GST No.: 19GVWPS4523K1ZI

We value our customers and aim to provide a transparent, reliable, and convenient shopping experience. By continuing to use homenestmart.com and placing an order with us, you acknowledge that you have read and accepted these Terms & Conditions.

Thank you for choosing HomeNestMart — bringing better products for your home and garden closer to you.